Patient Information

First Visit

At your initial visit, our warm and friendly team will ensure a welcoming environment, addressing any questions or concerns you may have. We'll conduct a thorough examination, discussing your child's medical history and specific needs. Whether it's a routine check-up or the beginning of a more extensive treatment plan, our focus is on creating a positive and comfortable experience.

At Edgewood Pediatrics , we're not just about healthcare; we're about building lasting relationships with families. We look forward to meeting you and making this first visit the start of a wonderful partnership in your child's health journey.

Sick Visits

Sick visits are scheduled by calling the front desk and asking for an appointment. Please familiarize yourself with our website, as many of your questions may be answered. However, if you have additional medical questions, our triage department is available during normal office hours to assist you.

Insurance

Billing

Our billing office is available to assist you with any billing concerns that you may have. It is very important to be aware of your health plan benefits, including any co-pays, deductibles, and/or any need for referrals. If you have any billing questions, please contact the billing department.

Insurance Plans

Our office accepts most major medical plans. Please call our office to confirm your coverage as plans can often change.

HMO

Many HMOs require referrals if you see a physician other than your primary care physician (PCP). Please be aware if your insurance requires one. It is important that before you request a referral, you have made your appointment for the service that requires it. In addition, we require five business days to complete the request. For your convenience, you can fill out our online form or download our printable referral request sheet and bring it in person.

HMO Referral Form

Insurance Language

To help with insurance lingo, we have listed several of the most common definitions that we feel are important to be aware of.

Copay - The amount an insured person is expected to pay for a medical expense at the visit.

Coinsurance - More generally, risk sharing between the insurer and the insured. Also called copay.

Maximum Benefit - the maximum dollar amount an insurer has to pay for all healthcare services for the insured during a year.

Deductible - A portion of a claim to be paid by the insured before the insurer makes any payment.

Coordination of Benefits - Benefits under one plan are coordinated with benefits from another insurance plan (that covers the same benefits), so payments won’t be duplicated. All families must submit COB information annually, if using benefits, to expedite the claims-paying process.

Online Payments

Save time and skip the hassle with our convenient online payment platform. Now, you can easily manage payments from the comfort of your home, avoiding the need to call or visit the office. Our secure online platform ensures a seamless and efficient process, allowing you to focus on what matters most – your child's well-being.

Payment Portal

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